social media policy

1. Purpose of Social Media Engagement

  • The purpose of our social media presence is to share valuable mental health resources, raise awareness about therapy, and engage with the community in a respectful and professional manner.

  • Our social media platforms are not intended for direct therapy sessions or crisis management. For therapy-related inquiries or urgent issues, please contact us directly via our website or schedule an appointment.

2. Boundaries and Professionalism

  • No Client Interaction on Social Media: We will not engage in private therapy discussions, personal advice, or counseling via social media. Please refrain from messaging or commenting about specific personal issues, as confidentiality cannot be maintained through these channels.

  • Maintaining Professional Boundaries: Therapists and staff will maintain clear professional boundaries on social media. Personal accounts will not be linked to the practice, and therapists will not accept friend requests or follow clients on personal social media profiles.

3. Confidentiality and Privacy

  • We will never share any client-related information or identifiable details on our social media platforms. We adhere to HIPAA (Health Insurance Portability and Accountability Act) regulations and ethical guidelines to protect the privacy and confidentiality of our clients.

  • No Sharing of Therapy Sessions: We will never post content that could reveal any private details about clients, including case studies or examples, without explicit written consent.

4. Content Guidelines

  • Professional Content: We will share general mental health tips, coping strategies, and educational resources. Content will be evidence-based and in line with best practices in the mental health field.

  • Respectful Communication: We encourage respectful, supportive, and non-judgmental discussions. Disrespectful comments, hate speech, or discriminatory language will not be tolerated, and we reserve the right to remove any inappropriate posts or block users who violate these guidelines.

5. Crisis Support

  • Not for Crisis Intervention: Social media is not a substitute for immediate help. If you are experiencing a mental health crisis, we encourage you to seek emergency assistance by contacting a mental health crisis hotline, going to the nearest emergency room, or reaching out to a licensed professional directly.

  • Crisis Resources: We may share relevant crisis hotline numbers and other resources for immediate support but will not provide direct intervention through social media.

6. Responding to Comments and Messages

  • We strive to engage with our community on social media by responding to general inquiries, comments, and messages in a timely and professional manner. However, responses will be limited to general information and cannot substitute for therapy or professional advice.

  • If you have specific therapeutic questions or concerns, please reach out to us via the appropriate channels, such as our contact form or email.

7. Use of Testimonials

  • We value the positive feedback of our clients. However, we will not share personal testimonials or stories without explicit written consent, and we will ensure any shared content remains anonymous and does not compromise confidentiality.

8. Monitoring and Enforcement

  • We reserve the right to moderate all social media content and remove comments that violate our guidelines, including spam, inappropriate language, or any content that threatens the safety or well-being of others.

  • Repeated violations of our policy may result in being blocked or banned from our social media platforms.

9. Disclaimer

  • The content provided on our social media platforms is for informational purposes only and does not constitute professional advice, diagnosis, or treatment. Always consult a licensed therapist or healthcare provider for specific mental health concerns.

By engaging with our social media platforms, you agree to adhere to these guidelines.